The Changing Face of Insurance Fraud
Bogus Claims Moving from Motor to Casualty and Contents Scams
The Association of British Insurers (ABI) is charting ever-changing shifts in insurance fraud to ensure its members stay one step ahead in the fight against crime. As well as highlighting the move from motor insurance fraud following the introduction of caps on pay-outs for injuries such as whiplash, it has kept a close eye on new, emerging trends that could be the next big scam.
While bogus casualty claims remain high, so too are home insurance frauds. But as scammers dream up ever-more elaborate hoaxes to win huge pay-outs from insurance companies, methods of detecting fraud are becoming more and more advanced.
Detection Key to Reducing Premiums
Because fraudulent insurance claims push up premiums for everybody, insurance companies are working hard to detect and prosecute bogus claimants. A man who faked slipping on a wet bag in a supermarket received a suspended prison sentence after the store’s insurance company obtained incriminating CCTV footage. It showed the man gently lowering himself to the floor before calling for help.
Not all fraudsters are opportunists. Some go to great lengths, planning and rehearsing a story, before making a bogus claim.
When is a Burglary Not a Burglary?
One fraudster found himself in the dock after he submitted photographs of ‘stolen’ items taken after a burglary was said to have taken place. The images prompted an investigation, which led to a search of the claimant’s house.
During the search, police found items the man said had been stolen. He was seeking a £30,000 pay-out, claiming burglars stole keys to his home from a bag while he was at the gym.
Full House for Insurer
One of the most unusual scams recorded by an insurer involved a claim from a woman who, wait for it, said she accidentally incinerated her bingo winnings while cooking. In her claim, she said wind came through a window and blew £200 from a table to the hob.
After investigating the claim and considering the locations of the window, table and hob, the insurer considered the freak incident a fake. The woman had sent the insurer charred remains of her ‘winnings’, but experts deemed them to amount to no more than £20.
Transcription Services Help in Detecting Fraudsters
Professional transcription services are helping insurance companies detect fraud with high-quality voice to text documentation. If you want to find out how Alphabet Transcription Specialists can help you detect and prosecute scammers, telephone +44 (0) 1707 260027 today.
The Founder of Alphabet, Denise Elsdon, commenced her training at British Aerospace. Having gained her RSA and Pitman qualifications, she embarked on her chosen career path as a personal secretary. Back in 1995, Alphabet Secretarial Services was born. Since then, Alphabet has provided professional transcription services to amazing clients like the NHS, Chatham House (The Royal Institute of International Affairs) and others.